Privacy Policy

Effective Date: 1st Jan, 2018

BitTechLab is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or use our services. By using our platform, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information to enhance your experience and provide better services.

a. Information You Provide Directly:

Personal Information: When you create an account, contact us, or subscribe to our services, we may collect your name, email address, phone number, and other relevant details.
Feedback and Communications: Any messages, inquiries, or feedback you share with us.

b. Automatically Collected Information:

When you access our website, we may collect certain information automatically, including:

Device Information: Your device type, operating system, and browser.
Log Information: IP address, pages visited, time spent on pages, and referring URLs.
Cookies and Tracking Technologies: Data collected via cookies, pixels, and analytics tools.

c. Third-Party Information:

We may receive information about you from third-party services, such as social media platforms if you engage with us on those channels.

2. How We Use Your Information

We use the information collected to:

Provide and improve our services.
Personalize your experience on our platform.
Communicate with you regarding updates, promotions, and customer support.
Analyze trends and monitor the performance of our website.
Comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and enhance user experience. These cookies help us:

Recognize your preferences.
Measure website performance.
Analyze user behavior.

Managing Cookies:

Most browsers allow you to control cookie settings. You can choose to disable cookies, but this may affect certain features of our website.

We may share your information with:

Service Providers: Trusted third-party vendors who assist us with website operations, analytics, and customer service.
Legal Compliance: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We require third-party partners to maintain the confidentiality and security of your data.

5. Data Security

We take reasonable precautions to protect your data from unauthorized access, alteration, or destruction. These measures include encryption, secure servers, and regular security assessments.

However, no method of data transmission or storage is completely secure. You acknowledge that your use of the platform is at your own risk.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal and operational requirements.
Opt-Out: Unsubscribe from promotional communications.

To exercise any of these rights, please contact us using the details provided below.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will delete it promptly.

8. International Data Transfers

If you access our services from outside, your information may be transferred to and stored in countries with different data protection laws. By using our platform, you consent to the transfer of your information to such countries.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Significant changes may also be communicated via email or prominent notices.

We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please do not hesitate to contact us:

Email: support@bittechlab.com
Phone: +62 822 8785 3341

Thank you for trusting BitTechLab with your information. We are committed to safeguarding your privacy.